Privacy Policy

1. Introduction

NexxtStep Housing Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or otherwise interact with us.

This Policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

A. Personal Information

We may collect:

Name

Email address

Phone number

Organization name and role

Information provided through contact or referral forms

B. Usage Data

We may automatically collect:

IP address

Browser type and version

Pages visited and time spent

Device identifiers

C. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies (e.g., Google Analytics, advertising pixels) to:

Analyze website traffic

Improve user experience

Support marketing efforts

3. How We Use Your Information

We use collected data to:

Respond to inquiries and referrals

Communicate regarding housing and partnerships

Provide and improve our services

Monitor website usage and performance

Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

Your consent (when you submit forms)

Our legitimate business interests (improving services and communication)

Legal obligations where applicable

5. How We Share Information

We do not sell personal information.

We may share data with:

Service providers (e.g., website hosting, CRM platforms like GoHighLevel)

Analytics and marketing providers

Legal authorities when required by law

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this Policy

Comply with legal obligations

Resolve disputes and enforce agreements

7. Your Privacy Rights

🔷 California Residents (CCPA Rights)

If you are a California resident, you have the right to:

Request access to personal information we collect

Request deletion of your personal data

Request disclosure of categories of data collected

Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us at:
📧 [email protected]

🔷 European Residents (GDPR Rights)

If you are located in the EEA, you have the right to:

Access your personal data

Correct inaccurate data

Request deletion (“Right to be Forgotten”)

Restrict or object to processing

Data portability

You may also lodge a complaint with a data protection authority.

8. Cookies and Tracking Choices

You can control cookies through your browser settings.

If applicable, you may also:

Opt out of Google Analytics tracking

Adjust advertising preferences through platform settings

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Effective Date.”

13. Contact Information

If you have questions or wish to exercise your rights:

NexxtStep Housing Solutions LLC
📧 Email: [email protected]
📞 Phone: [Phone Number TBD]